Terms & Shipping

By using our website you agree to the terms and conditions stated here.


All products in stock are posted within 3 working days. The package will then be delivered to you

via Fedex. Working days are Monday – Friday. Special delivery services can be arranged upon request.

If you prefer, you are welcome to collect them from our unit, and take the opportunity to have a look

on our beautiful range of crystals.

For world wide delivery, please be aware that we do not take any responsibility for payments of any

duty and taxes you may incur from your country of origin.

Returns Policy

We will refund or replace any goods that may have arrived at the destination in un-useable or faulty

condition or indeed different from those ordered. You have the right to request a refund within seven

working days after the day of receiving your goods. Should you decide to request a refund please notify

us immediately with all the precise information at: bluebirdcrystals@gmail.com